Review – Alaska Airlines Review

Money is more important than the customer. I am on a fixed income and traveling to take care of my father who is having double knee replacement. I tried to charge my return ticket or even get a refund and all you customer service could tell me that they would charge me $125 just to change a ticket that cost $175. That’s ridiculous and I couldn’t get a refund cause it was a non refundable ticket. You stopped caring about the customer and just care about taking more money from us. Baggage fees, food fees, ticket charge fees, you might as well charge us to us the bathroom as well.
Review by fee pirates on Alaska Airlines.