Terrible and Deceptive Business Practices – Switch App Review

While Dr. Leaf has great information to share through this app, the way the business is run is very deceptive. They recently changed from monthly to yearly billing and did not inform anyone ahead of time. We were billed the $12.99 for Jan 2020 but our access to the app was cut off 1 day after paying the monthly subscription unless we paid the $69.99 yearly fee. So they did not inform anyone of the change, still charged me, and then eliminated our access. When we tried to communicate with them - we emailed Dominique Leaf - who did absolutely nothing to help us. In the end, Dr. Leaf lost my wife as a customer. We had been paying for the subscription for at least the last 6 months, and now we have canceled it. Beware - if you get this app Apple is still offering it for $12.99 a month, probably because the Switch App people have not contacted Apple to make the change. If you choose $12.99 it won't work and it will take a while to get your money back.
Review by Appeepa on Switch App.