I was cheated and verbally abused by driver STAY AWAY – FREENOW - Mobility Super App Review

The app stated that the ride would be 12 euros. When we got out of the car the driver said it would be 30 euros! No luggage, no wait time. He was verbally abusive and tried to grab my phone to push the pay button. I should have reported him to the police. I called customer service and they refused to refund the difference in price. I explained the abusive behavior towards the 3 women in the car and she stated, “Sorry for the inconvenience “
Review by TravelsMDM on FREENOW - Mobility Super App.