Update 01/17/20 Worst app I've used ever!! 2 years later still crap – Mercedes me (USA) Review

Update: 3 years later and it finally works as advertised. Interface is good and I would say a reliable 95% of the time it will start my car. Still annoying are messages as servers down or maintenance being done but overall a good experience. So why only 3 stars? Because it still took 3 years to get right!! Btw still the only review on an app I’ve ever done. Update 2 years later nothing has changed. How can this still not be fixed? How is it the Mercedes logo is put on crap like this? Does it even matter or do you have our hard earned money and this does not matter!!! The worst part about it is the ME app has so much potential. It's just horrible and doesn't deliver. Of all the apps I've used this is the most frustrating one ever. I would prefer if it crashed and closed out but instead it keeps you clocking and waiting for some update to confirm whether your car successfully turned on or if there was some error... 50% of the time it has some sort of error. I've also experienced the app giving me an error and the car still turns on, just plain frustrating. All of my cars have always had a remote start feature that I would really on heavily and is a big selling point. I love my new c43 amg but if you don't fix this feature it will be my first and last Mercedes I purchase. There are many other things wrong. Just one other is the send2benz feature which can't find any address I'm looking for. Anyway it's been a horrible experience so much so that I've resorted to writing a review. First time ever!!!!!
Review by Kleb0609 on Mercedes me (USA).