Not worth it – Mercedes me (USA) Review

Cumbersome, horrible interface makes interacting with any agent you connect with feel like you are on satellite connection to some distant planet! Not clear, fuzzy at times but the real dog about this Mercedes Benz service is that connecting to a live person often takes what feels like decades. When you finally connect to a live person for personal assistance, most of these with whom you interact with are quite ill equipped to handle anything outside of a very, very general question. They can tell you what day it is or the date per se; but, should you ask anything outside of this, good luck, you'll be transferred for the next 20 years to various other departments! Im only in a trial run and it only took 3 calls for me to come to such a drastic conclusion. It's simply horrible. The competitors GM Onstar is light years ahead of this and Cadillac, here I come!
Review by drmrm on Mercedes me (USA).