Waste of time and money – Saint Luke’s 24/7 Review

The app is bad in that it doesn’t give you updated wait times or let you know where you are in the queue, it charges your bank account before ever having been helped by a doctor, and you cannot cancel the appointment using the app. The service is even worse than the app. Was told the initial wait time was less than 60 minutes - it took three hours to finally receive a call. The call lasted less than 1 minute (literally) and the doctor kept speaking over me instead of listening. In the end, they didn’t help me at all and told me I needed to go in to see someone in person. In the three hours I waited for the call, I could have already gone to urgent care, been seen, had medicine, and been back home. Waste of $49 for nothing! Skip this service and just go to your local walk-in clinic.
Review by 24_kc on Saint Luke’s 24/7.