Disappointed – Saint Luke’s 24/7 Review

Tried to schedule during the evening. The next available was 7:30am the next day. Made the appointment, only for the call to be 15 minutes late. Then they tell me since my child is under 13 he must be seen in person for an ear infection. I asked why this was not stated on the app and why I was able to schedule. The response was they are working on it...waste of time, I would have already been at the doctors first thing this morning waiting instead of waiting for a late call that was no help.
Review by SL employee on Saint Luke’s 24/7.