Love EWC, not the app – European Wax Center Review

I love EWC and have been buying an unlimited wax pass for over 5 years now. The service is always great and the waxers are awesome. This app is only good for booking reservations but I can’t get my wax pass to show up. Every time I go in, my EWC has it down that I’m a new customer when I use the app to book. I would really like to be able to keep track of my points and packages with the app. I emailed customer service 2X since there’s no phone number listed and never got a response.
Review by JSCC88 on European Wax Center.