Not the easiest to use – Rakuten Global Market Shopping Review

The app does not have every section available in English, which is hard for non Japanese speakers. It requires multiple log ins in order to place an order, and at times will not place an item in cart that you selected. Another issue is that it is not clearly marked which sellers will ship internationally and which won’t. I feel like this is something that would be beneficial to buyers, as while global Rakuten does have express as an option, buyers should be clearly informed so they know if they need to create an account or if the seller can ship directly to them. Also a chat function to connect to sellers in app would be appreciated. Finally, an issue I ran into is that the app (as well as the website) isn’t allowing me to change my contact information. I can change the email but not the address that is listed. I feel like this should be something easily done in app or on the website.
Review by breezySocal on Rakuten Global Market Shopping.