I usually love Carters! But I was disappointed this time – Carter's Review

I use carters primarily for my daughter since she was born! Recently, I ordered her some snow jackets and a snow suit for the winter. I paid 2-3 day shipping bc it’s very cold here already. I got an email saying my entire order was cancelled because of one of the items being out of stock. so I went into the website; and it was showing only that one item was cancelled and my order would be shipping soon. I was pretty confused so I reached out to a rep, and was treated with lots of attitude, and little to zero care about the problem. So after 2 emails, an hour and a half on hold twice, and and not getting the callback I waited for, I finally got an email that my package had shipped. Seems like there’s a technical issue going on, or a lack of communication between servers...
Review by HannahBreanna on Carter's.