Poor Execution – DC311 Review

This app is a step backwards from the SeeClickFix app it replaces. The UI is pretty poor - some menu elements are outside of the tappable area on my iPhoneX. Map functionality also needs work. Also it would be great if comment functionality was added back. Previously you could add new comments on a submitted ticket. As far as I can tell, that is no longer an option. Side note, closed tickets don’t appear to update in the app. Not sure if this is the app’s fault or just the laziness of DC 311 not closing out tickets. I have several that have been open forever.
Review by Nitrous241 on DC311.