Terribly disappointing, but has huge potential – HT-Connect™ by Human Touch® for the AcuTouch™ 9500 Massage Chair Review

It really perplexes me that a company can sell a massage chair for $5500 toting its ability to be controlled from an iPhone application, and yet put out such a terrible iPhone app. This application loses connection quite frequently, the interface leaves much to be desired, and in terms of functionality it actually lacks about 60% of the features of the wired remote control. That being said, it does have some new and innovative features that show the huge potential for this type of application. For example, the espresso shots feature that allows you to experience short five minute targeted massages is something that is not even found on the wired remote and is a very useful tool. In addition, this app reveals that the chair is actually technically capable of quite complex preprogrammed massage algorithms as is shown in the program section of this app. But of course, the user does not have access to such advanced functions, and as I've mentioned this app has a long way to go before lack of access to such functions is the main thing to complain about. All in all this app is a hugely disappointing let down. I hope that the HT connect development team gets their act together and puts out an app worthy of the massage chair that they sell. Pretty sad that the chair is such a technical masterpiece yet the company can't make a working iPhone app, which is something that a 14-year-old hobbyist can do a great job of!
Review by jstu86 on HT-Connect™ by Human Touch® for the AcuTouch™ 9500 Massage Chair.