Will charge you more than agreed upon – TicketIQ | No Fee Tickets Review

I purchased tickets and found 2 codes to use to help reduce the price. One was a promo code for 10% off, the other was a referral code for $20 off my purchase. After realizing I couldn’t use both I selected the $20 off as it would save me more. I clicked to finalize the purchase at the reduced price and was excited to save on my tickets. Then, I received my confirmation showing that Ticket IQ did not honor my $20 off but used my 10% instead. There was no notice to me before purchasing that the $20 off didn’t work and I did not agree to using the 10% off code and purchasing at that price. After consulting with customer service they told me that that is just what they do if a referral code doesn’t work. They take it off without notification to the purchaser and charge a different price than the customer believes they are paying. The end response to helping me out is “next time reach out to us before purchase so we can save you the most.” Not much of an offer when this information is readily available. They refuse to refund the difference that they charged me. What a rip off.
Review by TenaciousMe13 on TicketIQ | No Fee Tickets.