Worst Customer Service – LawnStarter Review

I have had problems from the beginning with the mower is not showing up. There's not a number you can call or you have to email the site. Multiple people will respond to the app through emails even through text messaging however they ignore your requests. I have to say the service itself is mediocre but it's not expensive so I just accepted it. For example they blow dirt and grass all over my walkway and patio and leave clumps of grass. But at least they mow the lawn. This last time they didn't show up on either of the schedule days. Very frustrating when I have to leave my gate open and can't let my dogs outside then they don't show. I emailed to cancel the service for the rest of the week. I made it clear I didn't want them to come back for two weeks. Did they respect those wishes, no. They sent someone out on an unscheduled day anyway. When I emailed to complain their solution was to send a second crew out the very next day! It makes absolute no sense. After this I canceled my service altogether. Did I get a email telling me they're scheduled in two weeks! I have responded that if the crew shows up I will call the police and report them for trespassing. I just don't understand but I can tell you it's the worst customer service I believe I have ever experienced.
Review by Assasssssssssssstyyyyyyyu on LawnStarter.