Order of Messages – Zendesk Support Review

The new order of messages is awful. The comments need to be cleaner and streamlined where the newest message is on top rather than on the bottom. Sometimes the newest message is on top when I’m looking for it at the bottom. Need to fix the way messages/comments are displayed in the app quickly. It makes responding to cases more difficult than it needs to be.
Review by Big d's 0<3 on Zendesk Support.