Could not use tickets for another person – Transport for Edinburgh Review

I bought 4 tickets for self and spouse round trip. Bus driver said I could only use them for myself. We didn’t have exact change. App requires another app, m-ticket, for ticket purchase. That app has an extensive account setup rigmarole including accepting lengthy privacy policies, so most likely is monetizing your location data. It was quicker to run across the road and purchase something at a newsagent to get change than download and set up the app at the bus stop. Are kids supposed to have their own phones as well?
Review by JustWorx on Transport for Edinburgh.