Clunky Buggy Poor UI – PerfectServe Practitioner Review

In this day and age of application development, I think the messaging UI is fairly set and a solved problem. Yet this team somehow has made creating messages surprisingly difficult and counter intuitive, especially when searching for contacts. Why is searching for contact independent of the field TO: field? Please just use use Snap, What’s App, or ANY email client as an UI example of what over 1 billion plus users of these apps are used when creating messages. Connectivity of this app is atrocious. So many spinning wheels timeouts on both IOS and Android. Notification Tone so buggy. Barely get the ding on IOS or android. We have been using for two years in our practice. Basic Core functionality works: ie notifying our physicians of patient consults and alerts Not sure how much this company cares about feed back as its been sitting below 3 stars since it launched.
Review by Wookas on PerfectServe Practitioner.