Very disappointing [STILL HAS ADs] – Farmer Pets - Virtual Animals Review

We had opted to purchase this app ($9.99) to get rid of the ads that were at the top of the app screen. Our 4 year old kept inadvertently hitting the ads while he was playing this game. Naturally the ads kept bringing him to the App Store and showing him apps that a 4 year old should NOT be seeing. The description said that if we purchased the full version that there would be no ads forever. Well, we purchased it and there are STILL ADs! We even tried rebooting the iPad to see if that would refresh something and eliminate the ads, but to no avail. The ads are still there and thus we would like a refund and we will remove this app from our iPad. We tried requesting a refund thru the App Store (by reporting a problem), but Apple was instantly telling me our reasoning doesn’t warrant a refund...no idea how I can get an instant denial like that as no one read my reasoning (same as noted above). I also tried reporting the problem as “app doesn’t work right” but Apple just told me to contact the developer. Of course I have no idea how I’m supposed to even do that, short of writing a negative review like this. I’m hoping the developer can make this right and issue me a refund as we did not get what we were told upon making the original purchase.
Review by mmancl47 on Farmer Pets - Virtual Animals.