Broken- unable to add biller – Green Dot - Mobile Banking Review

Had been using this for over a year. Suddenly, after the last update, my biller disappeared (JP Morgan Chase credit card). I tried to add it back multiple times. Never worked. Then went on PC to do it, just get error message in red ( I don’t even get far enough to enter biller name). Tried support 5 times, unable to help. My funds are stuck.
Review by mansuri1 on Green Dot - Mobile Banking.