Lights are stuck – MG Lighting by Sharper Image Review

I know I’m legit not going to get a response from this at all, but I have been trying to change my light colors for the past 30mins and nothing will budge. I am starting to get angry as to the fact I spent $18 each on two of these lightbulbs and now after not even a week of having them THEY DO NOT WORK. So what the hell?! Am I going to have to return them????
Review by Upset Piccolo on MG Lighting by Sharper Image.