New App Not Working Properly – Fresh Step® Paw Points® Rewards Review

I have used Fresh Step for my fur babies for many years. I’ve also enjoyed the app...until this latest update. I cannot add points to my account or upload the receipt. It won’t let me select a store from which the litter was purchased and claims my receipt is “unreadable” My husband has noted that the clumping litters next to Fresh Step on the store shelves are cheaper than Fresh Step. Today at Sam’s Club, he pointed out that their Member’s Mark clumping litter is about 1/2 the price of my babies’ Fresh Step. Normally, I could shut down this argument by telling him that the app made up for the price difference. I cannot do that anymore, and sadly, he is not concerned about “stressing” my fur babies by switching their litter to a cheaper brand Please restore the app to working condition! My babies have always been Fresh Step babies! I don’t want to change their litter, but without the app working properly, it is a tough sell to get my hubby to keep purchasing my fur babies (and my) favorite Fresh Step litter! Thank you in advance for your consideration of this request!
Review by Torey_Lynn on Fresh Step® Paw Points® Rewards.