OK...when it works – SMCU Mobile from San Mateo Credit Union Review

Long time SMCU customer so disappointed their mobile banking vendor does not ‘get’ customer service. Three times in past year mobile banking was broken and unavailable for standard transactions like mobile check deposit. The response from the vendor to SMCU team members is to have the customer delete and re-install the app!!! REALLY! I have 50 + apps on my phone and have never been asked to delete and reload. Maybe SMCU BOD should open the search for a nee vendor!
Review by Reloadapp on SMCU Mobile from San Mateo Credit Union.