What happened? – DealerSocket Sales Review

This review is being written March 22nd, 2019. I’ve used Dealersocket for about a year. The SMS feature is invaluable to me. 75% of my customers prefer to communicate by text. Which is why it’s so disheartening that many of my texts and my customers texts have not been “getting through” in the system. Over the past few months it’s slowly been getting worse. For example, a customer texted me information for his deal to go through. When he arrived, I hadn’t gotten 3 texts that from him that changed the deal completely. (He showed me his phone with the proof.) I’m hoping they update their software soon. (These glitches seem to be more frequent since my organization decided to switch to blackbird instead of using classic.)
Review by Sarah & Aronwry on DealerSocket Sales.