Cannot merge license & iOS11 issue – DealerSocket Sales Review

Feb 22-2018. Vehicle of interest requirement to save customer has been removed. Thank you! iOS now has to use portrait mode to capture all licenses including landscape style but works and gets the face image properly. Printing landscape licenses taken in portrait mode is too small to read. Merge permission requirement and save button not lighting up after merging still remain. Jan 10-2018. iOS 11 still having issues on some phones where it won’t go to landscape mode to take a license photo after scanning the license. Dec 20-2017. Server-side fixes resolved endless processing screen and errors when adding customers. Thank you! Merging permission requirements, iOS 11 landscape issues, and VOI requirement listed below, unfortunately remain. There is also an annoying bug since January - at the final step, when adding a customer who shows duplicate entities, merging duplicate data, then ignoring open Opps to add a new Opp - the Save button will not light up until you tap one of the open Opps FIRST, then you can select the bottom option to ignore and add new Opp and the Save button lights up. .......... Nov 8-2017. Update didn't fix merging or the iOS 11 landscape problem AND you now have to enter a vehicle of interest just to save a customer. Why add steps to the main use of the app? You don't always know the VOI when you first enter the customer. Please remove the VOI requirement, PLEASE! A shame, as it was working just fine before the June update. No merge issues, license photos worked, and you didn't have to fuss with the vehicle of interest. A minute later and your customer was entered. Let's get this great app back to form! ........... Sept 29-2017. Cannot capture landscape mode Driver's License with iOS11 and the below issues are still accurate. ........... June 23-2017 update broke ability to merge license data on duplicate customers. VIN scanner seldom works on GM vehicles that use the small square (3D) type barcode. We've tried the flash and every manipulation possible. Saved PDF's of custom forms have no data. Custom forms cannot be viewed or used. Attached photos and videos taken with the app are not viewable in work notes (mobile or desktop-Black Bird) Back arrow needs larger hit target. It's a very good app that does a lot, and aside from the VIN scanner, was working fine before this update.
Review by Tekkygirl on DealerSocket Sales.