Horrible user interface – DealerSocket Sales Review

This app is far too difficult to use. There is absolutely nothing intuitive about it. It’s over complicated and makes no sense. There is no rhyme or reason as to why some things can be accessed in certain screens while other things cannot. Luckily, I don’t have to use it all that often but our sales staff hates it. It’s buggy, it crashes, it logs users out for no apparent reason. It needs to be re made with the same interfaces that we use in the Blackbird CRM. If your sales staff primarily use a mobile app to access the CRM, this is not the app they’re looking for. I love the DealerSocket CRM as a whole but this app is rubbish.
Review by Appreprenuer on DealerSocket Sales.