Glitchy and frustrating – Mousr Review

*updated to 1 star because it’s now been weeks since the app allowed me to connect to mousr. At this point the app is unusable. I just gave up trying to pair my phone to mousr and decided to finally write this review. We’ve had mousr for a little while now and there are a few consistent frustrations. 1. The app will say that your Bluetooth is off, when your Bluetooth is on. While your WiFi is working perfectly, while you’re the only one connecting, while mousr is charged and waiting to go, after troubleshooting, after updating iOS, etc... It just does this over and over. 2. Or if it actually sees your Bluetooth on, it’ll say that no device was found. Watching little mousr blinking away on the floor just a few feet away, awaiting instructions, but the app tells you mousr isn’t there. 3. Limited play modes, not a lot of AI adaptation. I would be happy to pay for additional play modes and more adaptive play features, because cats really require more variety and a $150 cat toy should hold their attention long term. In about 2 weeks though we have exhausted the options and they get bored with mousr pretty fast. 4. No auto-docking setting so that it can return to battery charging station. This, to me, is the most critical issue. I don’t think we would’ve purchased this (in this incarnation) had we known that (1) it burns battery life so fast and (2) it can’t self dock to recharge. If you plan to leave for the day, or for the weekend, and hope that mousr will help keep your kitties entertained, you’re out of luck. I love the simple interface and the amount of options you DO currently have. This is an ingenious little device and im excited by its potential. I think an update that addresses the Bluetooth/connectivity issues is an urgent matter. If that issue is fixed my review automatically jumps to 4 stars. Hopefully they’ll be able to roll out more play modes and auto-docking in the future as well. Other ideas: volume control instead of just sound on/off, different sound packs, a tail tall enough that it can dangle a toy over the cat, a universal attachment you can use to attach any of your cats favorite toys to mousr, and of course, what I’m sure everyone wishes they had included - a camera in mousr so you could connect to it remotely, and drive it around your house to play with and check up on your cats while you’re at the office, school, or on vacation. That would be a major hardware change, but I think a lot of people (myself included) would happily pay for it.
Review by Xoxo79 on Mousr.