Please Update the App – Puck Remote App Review

I recieved the Puck in September as a birthday gift. At first I thought it would be just a novelty device. Nowadays almost every TV is a smart control enabled screen and each company has their own unique app with really accessible remote control features. In fact before DTV updated their remotes I was able to use the white DTV remote to control my tv and my DTV box and my movie player. Now that they phased that out, I have had to use two remotes for each tv. And if there was a DVD/Blu-ray system then I would have to use yet another remote to watch movies as well. Essentially, the puck is an amazing idea. It is executed in a portable way, however the lack of IR range is a bit of a disappointment. I find it impossible to control three systems with one Puck as it just can’t reach the wall mounted screen and the entertainment (tv/dvd/sound system) boxes. Beyond that the only real suggestion for this device is a software/app upgrade. Please. Please. Please. I find myself having to restart the app and reconnect to the puck each time I wish to use it even within five minutes of using the device. The interface is a bit confusing and the buttons are not intuitive without a tutorial. One has to figure out how to reconnect or disconnect. Maybe make the menu buttons less static so that when you open the device the main menu is simply two buttons that say Setup (one button) and Watch. Settings can be a separate menu item inside of the setup menu. The remote interface should definitely be customizable as in I should be able to add specific buttons to the primary remote screen without having to search through the list of possible functions each time I want to use a different button and the ability to use multiple devices without changing to a different remote would be very useful.
Review by NicGeorgr on Puck Remote App.