Immediately crashing on iPhone XS – Neat ® Review

I’ve used this app on an iPhone for years. It has had it’s quirks but was usable. Suddenly on my new iPhone, running latest iOS, it is totally unusable. As soon as I open the app it crashes immediately. Where is the fix? I pay monthly for the premium service. I have updated the app with no remedy.
Review by Renel on Neat ®.