Destroyed any value by a money grab – Neat ® Review

I am so disgusted with this company now--and I see I am not alone. It wasn't enough apparently that their scanner is entirely overpriced--NOW they are holding all your data hostage by making you buy a subscription to a cloud service. Their "customer service" is Kafkaesque. You call, they send you to the website, you get to the website, they say you have to be a PREMIUM subscriber to even get ANY help at all (so, the standard customer is totally hosed here--even though they are paying $6 a month for the service). I am thinking I will get the most satisfaction by taking this scanner to the tallest building in town and chucking it right over the side (ala Office Space)! Avoid the company, the product, the app at all costs!!!
Review by Minorprophet on Neat ®.