They should be Sued – DoorDash - Food Delivery Review

Worse customer service ever, had messed up my order 4 times in 2 weeks. I had to go to the restaurant to pick up my correct order. I had got an account credit for all the times I would had to go pick up my order. August 12, my order was incorrect and had to drive to the restaurant to pick up my order again. I called the customer service line and words cannot explain the experience I went through and over the phone. Head Quarters is out of San Francisco, i was explaining my situation to the representative, he kept telling me a specialist is going to over it and call me back. 2 hours go by and I called them again. I was finally handed over to the Supervisor. The Supervisor had the audacity to tell me I’m doing fraud and he put an alert on the account. He said your acting “Black.” That took me over the top. After the racial comment he kept calling me “Sir,” I had corrected him numerous of times I am a female. At that point I asked to speak with a manager. The the guy who got outraged with me hung up and left notes on the account saying “not to answer my call.” I’m going to make sure this company does not do this to anyone else. Even called the BBB on them
Review by Da Mason on DoorDash - Food Delivery.