App is trash – DoorDash - Food Delivery Review

There shouldn’t be a problem finding drivers in San Diego on a Friday night. My food has been sitting at the restaurant and they said they’ve been waiting for someone to pick it up. I never write reviews but I tried to click their “chat with agent” link in the help section which automatically takes me to the home page without ever contacting anyone. This app is trash and if I don’t get my food/I have to pick it up myself then what’s the point in this business? I want my money back but can’t even get in touch with an agent to get that in motion. Update: as I was getting ready to go pick up the food myself, they finally assigned a driver to my order but he had no idea where to get the food or where to drop it off. I found this out after there was no movement of my food for an hour and I had to call to tell him which restaurant and give him my address because he said my order was glitching on his end and he couldn’t see anything. This is 100% the apps fault and has nothing to do with the drivers. It was my third and last time ordering with them and I will tell my friends whom I’ve referred to go back to grubhub.
Review by cookiemonster193 on DoorDash - Food Delivery.