Awful service. Cannot cancel your order – Uber Eats: Food Delivery Review

Very stupid cancellation policies. I made a mistake ordering an item and miraculously the restaurant accept it and process it at the same time. I wanted to cancel in less than 2 mins and could not find “cancel option “ on the order info so I call to customer service who were like answering like robots telling that there is no way we could cancel the order and if I cancel I’m not going to receive my food and above that I will be charged total ...what??? This is insane. What kind of service does that?? Next time I will call directly to restaurant . They can accept the responsibility if something goes wrong; not Uber eats. Update: Developer sent me some comments and they are still robots saying that I can cancel anytime before the restaurant accepts it. They still are unavailable to read or understand what actually happened. Nevermind, I have already erased the App from my phone. I better use Rappi or other...thanks for letting me know how bad you are.
Review by Abcarranza on Uber Eats: Food Delivery.