Stolen funds – My Sprint Mobile Review

Daughter and I were sitting a foot apart, I had 3 bars, she had “no signal”. I thought, hey my bill was scheduled today. Maybe they interrupted wrong phone as they did on Christmas with her new phone as they double billed me. I decided to pay now! I set my new card as primary card, reset payment to pay a late amount ,then app reverted to total amount - not late amount when processing payment . Stole way more than I had set. - not first time billing was incorrect by sprint so, I know ( unless policy changed) I will see no refund? Out over $200 again. Thanks for nothing , Sprint. Worst experience and least consistent signal I’ve had by any major carrier. I did move my seat while paying, maybe lost signal as usual?
Review by 1sharptack on My Sprint Mobile.