Unreliable – Dialpad.com Review

I use Dialpad for work and it’s a headache more often than not. It regularly drops calls, has no sound one way, or has a significant delay (making fluid conversation awkward). I often don’t get notifications until well after someone has called/messaged, and sometimes when the Chrome app is closed on my laptop, calls go straight to voicemail on my cell. Recently, I was completely unable to make outgoing calls through the app on my cell for several days. When it’s working, it works well—the feature to record a call is especially easy to use and produces better-quality audio than competitors. But whether it will actually work well any particular time I go to use it is a big “if.” Dialpad definitely needs some work when it comes to reliability.
Review by somuchtimeinthecar on Dialpad.com.