False advertising and company does not return phone calls – FLEX: 2nd number on smartphone Review

This app advertises unlimited calling and texting. I received a message that said I have reached my limit and I can no longer send or receive texts. Since I didn’t understand what that meant I called that phone number left five messages I’ve also sent seven emails over the course of two weeks and I’m getting no type of response back at all whatsoever Really bad business
Review by 1 SMS on FLEX: 2nd number on smartphone.