Bad app to get bad city services – DC311 Review

90% of the time I try to submit a problem from this app it just spins forever. The app won’t save a draft, so you have to go through the entire submission process every time this happens. I suggest taking pictures and submitting when you get to a desktop. Even when the submission works, most of the time 311 just closes the request with either zero comments or cryptic comments that don’t make sense. I’m guessing the city keeps this app around as a placebo.
Review by nhzero on DC311.