Worth another shot – Blacklane - Chauffeur Service Review

I had a bad experience originally with Blacklane. I now understand that the issue was neither my own fault nor Blacklane's. The circumstances were odd and I canceled with extremely short notice (as a result of airline's electronic system failure). When I asked for a refund, I got a bunch of replies from Blacklane's customer service denying my request. However, I have to say they were very responsive and explained their policy to me in full detail. I will give them another shot.
Review by Leighann breeze on Blacklane - Chauffeur Service.