v3.4.5 5/9/2018 & v3.4.6 5/11/2018 – VW Car-Net Security & Service Review

Push Notifications no longer work for me at all. EDIT: Thank you Andrew for your detailed response. Don’t take any of this personally. iPhone 8 and iPad Pro, both on iOS 11.3.1. In addition to previous notes about v3.4.5. 2017 E-Golf: Still can’t enable Unplugged Climate Control. Can’t remotely set climate control settings whether or not the car is charging. Either control causes an error. Touch ID has started working, mostly. It’s as if 24 hours after installing the app update it suddenly starts working again. I understand that the app can’t talk directly to the car. Commands and requests have to go out over the interwebs to Verizon Telematics. It can’t be instantaneous. But it sure needs to be faster than it currently is. ========== As a longtime VW fan and owner of two 2017 VWs I VERY GENEROUSLY gave the previous version of this app 3 stars. I made detailed constructive comments and explained the many serious bugs in that release. A couple months later this version comes out, and it seems worse, not better. NOTE TO USERS: Do this first! Sign Out of app, kill app (google it), install the updated app, relaunch new updated app, then Sign In, then enter your PIN if prompted. All bets off if you don’t do all of that after updating the app. MEMO TO APP DEVELOPER: Put new features on hold. Instead focus on fixing existing bugs and improving stability. Valet Alerts? Curfew Alerts? But it still can’t tell me how long until the e-Golf is fully charged. E-Golf is plugged in and charging, but app says it’s unplugged and not charging. Even after several refreshes (which take forever). Then when app finally figures out the e-Golf is charging, it still says “-1m until full”, regardless of charge level. Unplugged Climate Control option still will not enable. No offense, but an unpaid intern software QA tester would have put the brakes on this software. Why does the app identify my 2017 e-Golf as a 2018? How is that possible when there are no 2018 e-Golfs here at all yet.
Review by Reader55 on VW Car-Net Security & Service.