Pitiful – DoorDash - Food Delivery Review

Two months ago I placed an order and had a driver blame me for his mistake,(he went to the wrong closed restaurant and asked me to cancel order or place it somewhere else, even though the restaurant he should’ve gone to was open), had my food arrive ridiculously late because of said mistake, food arrived cold, and customer service didn’t help at all. They offered a 5$ credit first, (meal wound up being 30$), then after discussing the problem for 30 minutes, upped it to 10$. I wasn’t satisfied but clearly the guy I was talking to didn’t care. I asked him to please have someone reach out to me at some point in the near future. Not only has no one reached out, but that credit? Nowhere to be found. And I’ve reached out to DoorDash maybe 8 times since the incident. No response. This is actually my second review on the App Store for the same incident. And honestly? I’ll keep posting one star until They make some kind of effort. Eventually people will realize this company is trash.
Review by diego3papo on DoorDash - Food Delivery.