It's working, but... – Chime – Mobile Banking Review

Transactions description is missing, both in the App and online statements. If you need it, the only way is to bypass dumb bot and try to reach a human representative, with a message, like back and forth for weeks. Response takes a day or two and then, regardless that you're coming from the App, from which you can send checks, pay bills etc they're first gonna ask you for last 4 of social and ID. Why? Like if you're registering your card for some payment method that sends transaction with the verification code in the description, you're gonna need a week or two to get that. The description should be visible by default, well not on Chime. And where the heck is widget now in the last release? You know, quick checking your balances without a need to login into the App. Overall it's working, support is horrible and transactions missing some info that should be shown by default. 5 seconds process now takes weeks to solve. Not very bright written App. ============================== Update on recent update with widget back. Now it's logging me off few times on daily basis. That's really annoying! Still missing all transaction details, like description etc. Widget is back, but it's making mess. Design the app first, don't just code it. Make sure that you're first good to go with features. This's banking app, not game. You need more PMs with banking experience. Other than that Chime banking is really great, but, since it's online banking only, the App must be much, much better than just side support for it. It must support it on every level, without asking to invite friends every single time when I login. Now down to two stars, make it work and make it awesome and secure. Secure means 2 step verification with authenticator app, not mobile phone text message. That's not secure. Have you heard about port spamming on mobile phones. If not visit T-Mobile web pages! And just as a side note, where's support for iWatch? It's also gone.
Review by Peky_69 on Chime – Mobile Banking.