Review on service, not app – DoorDash - Food Delivery Review

Had the worst experience today with this company!!!!! I referred my coworkers and was so embarrassed that I did. We ordered $120 worth of food and they forgot an entire bag. They refused to just pick up the missing bag from Cheesecake Factory and wouldn’t give us a refund for the missing items. They offered $25 only and appeared to have customer service in another country, couldn’t understand anyone on phone at company including the “supervisor.” I told them that if they couldn’t fix this then we wouldn’t order again. “Supervisor” said “ok, no problem” !!!???
Review by AndreaKRN on DoorDash - Food Delivery.