With little or no help from Customer Support – My Sprint Mobile Review

I recently talked to a Sprint Rep about upgrading my service plan and was told it was accessible through the app, when he said it was and I went and looked there wasn’t a clear option to upgrade so I had to call back again and ask how I was able to upgrade my plan. There really is no clear control way of showing how to take things off your bill or upgrading your plan. It should be easier than a hassle.
Review by Cheese Is Christ on My Sprint Mobile.