Total scam – H&R Block Tax Prep: File Taxes Review

I have used this software for ten years. It used to be great! Now, once you have selected the payment options they advise to file the forms you need, you cannot change it, even on the screen immediately following your selection! I even called Customer Service for help (terrible experience), and was told there's no way to change this selection once you've hit "continue". They had all of my previous years' data, and without my Adjusted Gross Income from the previous year, I couldn't e-file. I know, I should've printed my forms... But, I am poor, have only an iPad and no access to a printer. I saved my money, waited until last minute to save enough to pay for this software, and filed. With my ridiculously low SSDI benefits, I easily qualified well under the poverty line in my state, and filing anywhere else would've been free. But, H&R block held my data hostage. I will NEVER use this App again. Find an honest company, not this one!
Review by maegantoo on H&R Block Tax Prep: File Taxes.