Forgot password and it won’t send you an email – Adobe Illustrator Draw Review

I had the app before I switched phones and it was AMAZING I truly loved it! But now I have a new phone, I just downloaded it and tried to log in....and forgot my password I tried to create a new one and it said “this email is already signed into another account” so I clicked forgot password and it told me to enter my email so I did but it did not send the email to change your password so I’m officially locked out of adobe draw ? So plz make changes to it and update this current app so I suggest not to use it!?
Review by BrainTeaserPro on Adobe Illustrator Draw.