Agree - new app is worthless – Zendesk Support Review

Love zendesk, but this app change is complete garbage. The desktop web app is nice and works, this iOS app is just terrible in every way. Time to go back to the drawing board on this UX. Maybe fire the guy or gal who green lit it too. No way to merge tickets, the icons are confusing and a waste of space. So many other little nuances but those are my biggest gripes.
Review by smokkinu on Zendesk Support.