Technical Glitches & Premium Fees – VocabularySpellingCity Review

We have been using this app for several years and it has been an excellent tool. Suddenly it has become very glitchy on our iOs Devices (multiple) despite running updates and deleting/reinstalling the app. I started to wonder if it had to do with all the sudden complaints about the newly added premium membership fees to stuents. I called customer service (via their website) and someone answered right away. He was extremely helpful and clarified that (at least in our case) the school covers the student's "Premium", thus it is still free for my student to access the spelling lists created by her teacher. I'll admit this is confusing as on the student login it does say "For premium members only" which is misleading. If your child's teacher gave them a user name and password, your school is most likely covering the premium fee on behalf of the student. Now, the glitches we're having are still a probem, but at least I konw they are unrelated to all the complaints about the premium membership. I have subbmitted feedback on the techincal difficulties/behaviours we are having, so I'm hopeful they'll get resolved. Other than that, great app and tool for my daughter, and I'm thankful our school covers the premium fee.
Review by SportySpice3 on VocabularySpellingCity.