Customer Support is terrible – Upper Room Daily Devotional Review

My iTunes auto renewal happened in Nov. which I think is when the app changed and I have not had access since. Upper Room said they could not access my subscription. iTunes directed me to a company that no longer does the digital support for upper room and gave me a phone number to call but they only handle print subscriptions for Upper Room. I used to love the app. Now I am very disappointed and afraid to resubscribe for fear I will pay twice and still not have access. I would love to talk to a person.
Review by LateAgain! on Upper Room Daily Devotional.