Great concept, Half-baked execution – PayRange Review

The more I read the reviews, the more I think this is app is somewhat of a scam. Of course it is a great concept, and I do love when it works on my building’s washing machine... However, I have been inconvenienced on more than one occasion by the app charging me for the dryer, but not actually working. I am stuck with wet clothes, and no way to dry them (late at night with no easy access to quarters to finish my laundry). The first time this happened, I called to report the issue, and the girl I spoke to on the phone was unfriendly and didn’t seem to care. She said they would send someone to fix it the next day and refund my money, via a check in the mail (which honestly seems like an archaic way to handle this situation, especially from a business that is attempting to be innovative and “convenient”). Well it has been over two weeks now, I haven’t gotten anything in the mail, and the now reoccurring problem was obviously not properly addressed by the company. Nevertheless, I hope this is an issue the developers are actively trying to fix, as I would really like to use and enjoy this app.
Review by manda6t7 on PayRange.