Clunky, unclear, and not for me. – Tom Thumb Delivery & Pick Up Review

Update 1/10/2018: I am currently unable to input any promo codes during checkout via the app and the Tom Thumb website. I’m using Updated Safari browser and updated iOS. So I am unable to take advantage of discounts offered to other shoppers who are not experiencing this problem. One customer service rep had me attempt inputting promo codes from website and app, then clearing website data and reattempting, with no success. Congrats on your one-star rating, Tom Thumb grocery delivery app! This app was clunky to use before the most recent update. The app conditions say that you’ll receive Rewards pricing and coupons, but these aren’t applied until the order is filled. It’s unclear whether the app’s “deals” are applied in addition to Rewards prices and coupons. After the most recent app update, it takes 2-3 more taps to get to a screen that shows all of the items available for each deal. I was on the fence about shopping through this app, but the most recent update completely turned me off of this app.
Review by Niiiicolaaaaa on Tom Thumb Delivery & Pick Up.