Got a new phone, got kicked out of study – Apple Heart Study Review

This seemed like a great idea. I signed up on day one, and shortly after I was invited into the study. Really liked the app and was excited to be a part of the study. I had been looking for something like this for a while. 5 stars. Then the new iPhone X came out and so I switched phones. Unfortunately, when I re-downloaded the Heart Study app, instead of remembering who I was, it went back to square one. Now I seem to be stuck in the “waiting for notification mode“ for several months. Not helpful. Not sure why I wasn’t welcomed back after having already being in the study. And this endless waiting is frustrating. They need better communication. My review will go back up to five stars if and when I’m actually able to participate again.
Review by The Sidewinder Three-Thousand on Apple Heart Study.